Privacy Policy

Section 1 — Who We Are

Xyra Systems Pte Ltd is a technology company incorporated in Singapore. The Website is an informational and marketing site for the Xyra AI Intelligence Platform. We do not operate a consumer-facing product or service through this Website. All platform deployments are conducted under separate contractual arrangements with institutional clients.

Section 2 — What Information We Collect

We collect information in two ways:

2.1 Information you provide directly

When you submit the demo request form on the Website, you provide us with your name, organisation, country, role or title, area of interest, and any message you choose to include. This information is submitted voluntarily. You are under no obligation to submit it.

2.2 Information collected automatically

When you visit the Website, certain technical information is collected automatically through analytics tools including but not limited to Google Analytics. This may include your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is collected in aggregate and is not used to identify you personally. We use this information solely to understand how the Website is used and to improve it.

We use cookies and similar tracking technologies to support analytics functionality. By continuing to use the Website, you consent to the use of these technologies. You may disable cookies in your browser settings, though this may affect your experience of the Website.

Section 3 — How We Use Your Information

Information collected through the demo request form is used solely to:

• Respond to your enquiry and arrange a demonstration if appropriate
• Maintain a record of organisational interest for our internal business development purposes
• Contact you regarding the Xyra platform if you have expressed interest

We do not use your submitted information for mass marketing, third-party advertising, or any purpose unrelated to your enquiry.

Automatically collected analytics data is used solely to monitor Website performance and improve user experience.

Section 4 — How We Store and Protect Your Information

Demo request submissions are stored in a log file on our web server and transmitted to our internal team by email. Our web server is maintained on a reputable shared hosting platform with standard security controls including HTTPS encryption for all data in transit.

We retain demo request information for as long as reasonably necessary for business purposes. We do not maintain a formal data deletion schedule for this Website, as the volume of data collected is minimal and the Website serves a business-to-business audience.

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Section 5 — Sharing Your Information

We do not sell, rent, or trade your personal information to any third party.

We may share your information with:

• Members of the Xyra Systems group of companies, including Xyra Systems (Bangladesh), for the purpose of responding to your enquiry
• Our hosting and technology service providers, solely to the extent necessary to operate the Website
• Law enforcement or regulatory authorities if required to do so by applicable law

Google Analytics data is processed by Google LLC in accordance with Google's own privacy policy. We do not control Google's data handling practices.

Section 6 — International Data Transfers

Xyra Systems Pte Ltd is incorporated in Singapore and operates across Australia, Bangladesh, Malaysia, and Singapore. By submitting information through this Website, you acknowledge that your information may be transferred to and processed in any of these countries. We take reasonable steps to ensure that any such transfer is handled with appropriate care.

Section 7 — Your Rights

You may contact us at welcome.to@xyra.systems to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request that we cease using your information for further contact

We will respond to reasonable requests within 30 days. Note that we may need to retain certain information for legitimate business purposes even following a request for deletion.

Section 8 — Children

This Website is not directed at individuals under the age of 18. We do not knowingly collect information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Section 9 — Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be posted on this page with a revised date. Your continued use of the Website following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Section 10 — Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Singapore, including the Personal Data Protection Act 2012 (PDPA). Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Singapore.

Section 11 — Contact

For any questions regarding this Privacy Policy, please contact us at:

Xyra Systems Pte Ltd
Email: welcome.to@xyra.systems